Search for: "Christopher Anderson"
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12 Dec 2023, 4:00 am
In this episode’s discussions around the Community Table: A firm owner needs a computer policy for employees both in-office and working from home. What policies should she have for damage to the firm’s computers and client security? There’s insurance for physical damage. More important is protecting client data if a laptop is stolen or hacked. How can you protect client confidentiality, both for staff in the office and working from home? Is a contract IT team the answer? How… [read post]
9 Dec 2025, 4:00 am
In this episode’s discussions around the Community Table, recorded in person at the October 2025 ClioCon legal tech conference: After a new client comes on board, within a week, your team needs to check back in. This is your chance to delight. If there’s an issue, a misunderstanding, or a question, this is an opportunity fix it. Delighting a client is always better than simply satisfying a client. The right team answering incoming calls is vital. But how do you outsource that?… [read post]
9 Sep 2025, 4:00 am
” As Christopher says, the billable hour “is the worst thing that ever happened to law. [read post]
10 Dec 2024, 4:00 am
In this episode’s discussions around the Community Table: There’s a time to take stock and reset. Understanding what you value and your internal motivations will help you guide your law firm’s growth. Think about what gets you out of bed and into the office each day. For most, it’s more than money. Know the difference between growing and truly building. Purpose and intentional goals matter more than billing. It’s the holiday season, and who doesn’t want to take… [read post]
14 May 2024, 4:00 am
In this episode’s discussions around the Community Table: Who should a solo attorney hire first? You’re building your firm. Who’s the next person you add to add (and you want avoid the wrong hire)? For starters, what do you need? Where are you wasting time? From there, “hiring is marketing,” it’s crucial you attract the largest pool of great candidates. How do you prepare a job candidate for your hiring process? Start by being transparent. It’s that… [read post]
26 Nov 2019, 9:44 am
In the previous edition of The Un-Billable Hour, Christopher Anderson and Greg Garman discussed the challenges [read post]
10 Jun 2025, 4:00 am
In this episode’s discussions around the Community Table: To meet client demand, firms are exploring alternative fee structures, such as flat-rate billing. Clients are paying for results, not hours. Today’s tech, including AI, can make your firm more efficient and settle cases faster. Hear how you can experiment with different fee structures and where they may, or may not, work. Do you need a real receptionist, or can you get by with an outsourced, virtual one? There can be… [read post]
15 Apr 2025, 4:00 am
In this episode’s discussions around the Community Table: An attorney realizes she’s waited too long to fire someone and knows there may be repercussions. But sometimes, the cost of keeping a problematic employee outweighs the consequences of letting them go. What’s best for the firm? What if you can’t fill the position and work piles up? Nothing stays the same, even in marketing. Attorneys question the value of “pay per click” online advertising. Hear… [read post]
15 Oct 2024, 4:00 am
In this episode’s discussions around the Community Table: The ROI of hiring. It’s important. You may think hiring someone, say a paralegal, will cost you money. Successful firms won’t consider hiring someone if they don’t already know they’re going to make money. Firms use benchmarks to weigh the cost of a new hire against anticipated additional revenue. This is math, not “gut feeling,” and you can do it! Listen to find out how. Dive into the results of a… [read post]
9 Jul 2024, 4:00 am
Christopher and guest Joey Seeber of Level Legal share tips about building a team, from in-house to offshore [read post]
13 May 2025, 4:00 am
In this episode’s discussions around the Community Table: Grappling with a marketing refresh? Start with understanding you are an experiment of one. Asking someone else what’s working for them is a doorway to blind alleys. There is nobody just like you, so explore all options, ask yourself what you want to get out of it. You can’t copy what someone else does. Learn and live “The Five Commandments of Marketing.” Have a call to action, know what you want to… [read post]
23 Jul 2017, 9:22 am
Beginning: The Definitive History of Racist Ideas in America.At HNN, Nate Holdren reviews Elizabeth Anderson [read post]
11 Jul 2023, 4:00 am
In this episode’s discussions around the Community Table: Interview questions to ask that help you understand an applicant’s true motivations. Questions that dig a little deeper. And how to accept those answers at face value. Ever had a terrible experience hiring someone? There are tools to help you avoid mistakes, but you have to learn how to use them. But there are no silver bullets. Go boldly, but tread lightly. Dealing with a new hire who won’t complete required… [read post]
14 Nov 2019, 12:30 pm
Un-Billable Hour host Christopher Anderson welcomes Greg Garman to examine broad trends in legal business [read post]
22 Dec 2020, 7:00 am
Pickering and host Christopher Anderson discuss the strategy lessons he saw developed and implemented [read post]
17 May 2007, 6:54 am
Christopher Hitchens is having a fine old time working the Jerry Falwell death story.Try this: Call a [read post]
25 May 2021, 7:00 am
Host Christopher Anderson interviews Foster about her journey from rural Minnesota and Wisconsin [read post]
23 Feb 2021, 2:52 pm
He and host Christopher Anderson discuss Fretzin’s three-part plan for those looking to bring in [read post]
23 Apr 2020, 6:05 am
Stuart Hughes, Paul Robinson, Christopher Lasch, and Russell Jacoby, reiterated Marcuse’s line [read post]
9 Dec 2014, 9:30 pm
Cox Richardson (Boston College) on To Make Men Free: A History of the Republican PartyMarch 9: Carol Anderson [read post]
